Phone Support: 1-877-957-2883
Modli

 

Frequently Asked Questions

Don't find what you were looking for?
Get in touch

 

 

 

 

 

 


 

     How can I return an item(s)?


     Not in love with your order? We want
     our customers to be 100% satisfied!
     If you're not, we'd be happy to help
     you exchange for another item
     or process a return.
 
     Request an Exchange or Return


 

     Does this top come with a built in bra?


     You can see all the styles with a

     built-in-bra on this page:
     Built in Bra Styles

     The other swim tops do not have
     any built in chest support, so that they
     can fit a wider range of body shapes and
     sizes. We would recommend purchasing a
     swim bra to wear underneath the swim
     tops!


 

     Do the swim skirts have attached
     shorts?

     Yes, all of the swim skirts (skorts)
     have attached shorts or leggings except
     of all our wrap skirts.

 


 

     How long will it take to ship my order?

     We offer a variety of shipping options for
     domestic US orders, and FREE standard
     shipping for orders of $50 or more!

Shipping Method Estimated Delivery Time Rate
Standard 3-6 Business Day


$2.95 
FREE shipping on orders of $50 or more

Expedited 2-3 Business Day $4.95
UPS Next Day* 1 Business Day $19.95

 

     *For Expedited Shipping and UPS Next Day
     Shipping: Orders must be placed by
     2PM EST to be shipped the same day.
     Orders placed after 2PM EST will not ship
     until the next business day.

     Please note that estimated delivery times
     are based on business days which are
     considered Monday-Friday and do not
     include holidays.

     If you need assistance tracking your order,
     our customer service team is here to help!
     Give us a call at 1-877-957-2883,
     leave us a message, or chat with us live
    during business hours.


 

      I need to change my address or
     an item in my order.

     Our warehouse begins processing your
     order shortly after it is placed. Once an
     order is made, it is difficult to cancel or
     change. Please check your order
     carefully before it is placed, to
     prevent mistakes! 

     If you have a specific request,
     please Contact Us as soon as possible,
     and we will do our best to process the
     change/cancellation.


 

     I forgot to apply my discount
     code

     If you forgot to apply your discount code
     our customer service would be happy to
     help! Chat with us live or
     leave us a message!


 

     How can I reset my password
     for my ModLi account?

     To reset your password, just click
     “Forgot Password” on the log in page.
     Please use the email address that is
     associated with your account. You will
     receive an email within minutes with a
     link to reset your password!
     Please check all your inboxes in case
     the email with the reset link doesn’t
     make it to your main inbox. 
     Click here for more info.
   


 

     Where is my order?

     Track your order using your order number
     & email address, or the tracking number
     you received in your shipment
     confirmation email at:
     https://modli.aftership.com/


 

     Can you help me find my size?

     Find out how to get your ideal size here



 

     Help me match my top to a
     bottom!

     Check what our designers recommend
     here