US Return Policy
At this time the following return policy is for US customers only. If you are not a US customer please look at our international return policy.
We hope you love what you ordered. But in case you don't—perhaps it's a little too big or the style just isn't you—we'll provide you with a quick and easy return.
We offer two easy options:
- Receive a ModLi store credit for the full price of your purchase. Use our free prepaid return label to keep things simple. Store credit is a great option for exchanging size, color, or style.
- Receive a refund for your order, minus $5.95 for the cost of the prepaid shipping label.
Merchandise in their original condition (unworn and unwashed) may be returned within 45 days of purchase. Product tags must be intact.
Please note that products purchased as a package (ie., 3 pack) must be returned as a package.
Items not eligible for Refund or Store Credit:
- Items marked final sale
- Custom made dresses
Items not eligible for a pre-paid label:
- Items returning to select international locations.
How to return an item:
- Step 1: Submit a return form here.
- Step 2: A ModLi customer service representative will email you with return instructions and a pre-paid shipping label.
- Step 3: Send item within one week of receiving shipping label.
Please allow 5 to 10 business days for package transit, plus an additional 5 to 7 business days for the refund to appear in your account.