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US Return Policy 

At this time the following return policy is for US customers only. If you are not a US customer please look at our international return policy.

We hope you love what you ordered. But in case you don't—perhaps it's a little too big or the style just isn't you—we'll provide you with a quick and easy return. 

We offer two easy options:

  • Receive a ModLi store credit for the full price of your purchase. Use our free prepaid return label to keep things simple. Store credit is a great option for exchanging size, color, or style. 
  • Receive a refund for your order, minus $5.95 for the cost of the prepaid shipping label.

Eligibility:

Merchandise in their original condition (unworn and unwashed) may be returned within 45 days of purchase. Product tags must be intact.

Please note that products purchased as a package (ie., 3 pack) must be returned as a package. 

Items not eligible for Refund or Store Credit:

  • Items marked final sale
  • Custom made dresses 

Items not eligible for a pre-paid label:

  • Items returning to select international locations.

How to return an item:

  • Step 1: Submit a return form here
  • Step 2: A ModLi customer service representative will email you with return instructions and a pre-paid shipping label.
  • Step 3: Send item within one week of receiving shipping label.

 Please allow 5 to 10 business days for package transit, plus an additional 5 to 7 business days for the refund to appear in your account.

Start a Return Process

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